The combination of the NC Management and CAPA system provides powerful solution for managing the complaints. For the complaints, NC record is created. Based on the risk of impact to customers, the NC record is further investigated. There are multiple options available for the customer complaints. Some of the complaints can be closed with replacement of products or service. Sometimes it may be justified to open a CAPA to implement the solutions that would prevent the occurrence.
Highlights of the Features and Capabilities
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